Looking for reliable iPhone repair in the Bay Area? Whether you have a cracked screen, dead battery, or charging port issues, finding a trustworthy repair shop can save you time, money, and frustration. We’ve researched and ranked the top 10 iPhone repair shops across Oakland, San Jose, Fremont, Palo Alto, San Francisco, and beyond based on customer reviews, pricing, turnaround time, and service quality. From common iPhone repair problems to specialized services, these shops have built solid reputations in their communities.
Looking for recommendations? Check out this Bay Area iPhone repair discussion on Reddit where locals share their experiences.
TL;DR (Too Long; Didn’t Read)
Best Overall: Cellular City Phone Repair (San Leandro) takes #1 with 20+ years of honest service, 4.9-star rating, and NEW same-day pickup & delivery (no service fee). They’ll come to you in San Leandro, San Lorenzo, and Hayward.
Runner-Up: iPhone Repair Squad (Oakland) for fast 30-minute repairs and personality-driven service.
Best Mobile Service: ITECHS Mobile covers SF, Peninsula, and South Bay with Apple-trained technicians.
Key Takeaway: Avoid mall kiosks. Stick with established shops offering warranties. Cellular City stands out for genuine honesty, multiple customers report being charged $0 when simple fixes solved their problems.
Need repair now? Call Cellular City at (510) 706-7092 or book pickup service.
Top 10 iPhone Repair Shops
1. Cellular City Phone Repair (San Leandro)
Location: 2171 Doolittle Dr, San Leandro, CA 94577
Phone: (510) 706-7092
Rating: 4.9/5 stars (350+ reviews)
Service Area: San Leandro, San Lorenzo, Hayward
Why They’re #1:
Cellular City Phone Repair earned the top spot for several compelling reasons. With over 20 years serving the San Leandro community, they’ve built an unshakable reputation for honest diagnostics, transparent pricing, and quality work that speaks for itself.
But what really sets them apart in 2026 is their new same-day pickup and delivery service. Can’t make it to their shop during business hours? They’ll come to you. No service fee. No trip charge. Just honest repair work at fair prices, now available wherever you are in San Leandro, San Lorenzo, and Hayward.
Services:
- iPhone screen replacement (all models)
- Battery replacement
- Charging port repair
- Water damage assessment and repair
- Camera and speaker issues
- iPad and smartwatch repair
- NEW: Same-day pickup and delivery
What Customers Are Saying:
Jason M. had given up on his iPhone 11 after he “stripped the screws trying to replace it on my own, like a genius.” The phone had been gathering dust on his desk for a year. When he finally brought it to Cellular City, expecting to be told he was out of luck, technician James sorted it out in minutes. “Great work, quick, friendly, efficient and reasonably priced,” Jason wrote. “I’m kicking myself for not having come here sooner.”
Felipe Ochoa has become a loyal customer after three visits. His story perfectly captures what makes Cellular City different. He came in expecting to pay $50 to $100 for a new charging port. An hour later, he was told “I just had a bent wire and it would be no charge.” When he returned to fix his mom’s iPhone screen, it cost “$100 less than I thought it was going to be.” As Felipe put it, “I’ve had issues with shady cell phone repair places in the past (avoid mall kiosk at all costs) and it gives me peace of mind knowing there is someone reliable and trustworthy I can turn to.”
You Kno brought in an iPhone with severe ghost touch issues from screen damage. The replacement took just 20 minutes, and the shop owner was “super friendly and helpful.” The verdict? “Wonderful experience great service!”
Carlos Farias cracked his iPhone 12 Pro Max screen and had it fixed in about an hour. His review is admirably concise: “done like new plus cheaper than any option.”
What Makes Them Stand Out:
- Same-day pickup and delivery service (NEW for 2026)
- No service fee for mobile visits
- Over 20 years of experience
- Honest diagnostics (they’ll tell you when something costs nothing to fix)
- Same pricing whether you visit them or they come to you
- Consistently rated as one of the best phone repair shops in San Leandro
Best For: Anyone in the East Bay who values honest service, transparent pricing, and the convenience of pickup/delivery. Perfect for busy professionals who can’t take time off work to visit a repair shop.
2. iPhone Repair Squad (Oakland)
Location: 4018 Piedmont Ave, Oakland, CA 94611
Phone: (510) 520-9796
Rating: 4.8/5 stars
Established in 2012, iPhone Repair Squad has become an Oakland staple with over 8 years specializing in screen replacements, data recovery, and hardware repairs. Most repairs are completed within 30 minutes while you shop.
What We Like:
- Fast repairs (most done in 30 minutes)
- Repair while you wait
- Experienced with complex issues
- Owner Ramin known for personality and skill
Notable: One customer praised Ramin’s “funny jokes” while he “resurrected my iPhone to life.” That’s the kind of service that builds loyalty.
Best For: Oakland residents who need quick, reliable repairs with a personal touch.
3. ITECHS Mobile (San Francisco & Peninsula)
Location: Mobile service throughout San Francisco, San Mateo, San Jose, Palo Alto, Milpitas
Rating: 4.8/5 stars
ITECHS specializes in on-demand mobile repair, bringing Apple-trained technicians directly to your doorstep across the Peninsula. They service San Francisco, San Bruno, San Mateo, Palo Alto, and throughout Santa Clara County.
What We Like:
- Free mobile service (they come to you)
- Apple-trained technicians
- Covers massive service area
- Professional on-the-go vehicle
Best For: Peninsula residents who need convenient mobile service across multiple cities.
4. Fast Repair (Palo Alto)
Location: 2127 El Camino Real, Palo Alto, CA 94306
Rating: 4.7/5 stars
Established: 2002
With over 20 years in business, Fast Repair offers high-quality cellular repair on all major brands. They specialize in both hardware and software issues.
What We Like:
- 20+ years of experience
- Wide range of services beyond just screens
- Accepts Apple Pay and Android Pay
- Located on El Camino Real (easy access)
Best For: Palo Alto and South Bay residents looking for an established shop with extensive experience.
5. Phone Repair Shack (Fremont/San Jose)
Location: Serving Fremont and San Jose area
Rating: 4.9/5 stars (706 reviews)
Experience: 10 years in business, family-owned
Phone Repair Shack has earned an impressive 4.9-star rating from over 700 customers. They’re family-owned and operated, which shows in their customer service approach.
What We Like:
- Extremely high customer satisfaction
- Family-owned business
- Trusted by locals for years
- Great value for the price
Best For: Fremont and San Jose residents who prefer supporting family-owned businesses.
6. My Emergency Guy (Oakland)
Location: Oakland, CA
Phone: (510) 621-3059
Rating: 4.6/5 stars
My Emergency Guy provides same-day repair service with professional, courteous staff. Customers rave about their iPhone screen replacements being completed in 20 minutes with quality parts.
What We Like:
- Same-day service
- Fast turnaround (20-30 minutes typical)
- Quality parts
- Will go “above and beyond” for customers
Best For: Oakland customers who need emergency repairs done right.
7. BigFoot Repair (Oakland)
Location: 3722 MacArthur Blvd, Oakland, CA 94619
Phone: (510) 434-8288
Hours: Mon-Sat 10:30am-6:00pm
Rating: 4.5/5 stars
BigFoot Repair specializes in fast service, with iPhones typically repaired within 20 minutes. They’re up to date with the latest technology and offer water damage repair services.
What We Like:
- Super fast repairs (20 minutes for iPhones)
- Water damage specialists
- Most other devices repaired within 1 hour
- Professional team
Best For: Oakland customers who need fast, reliable repairs on tight schedules.
8. iRepair Lab (Palo Alto)
Location: Palo Alto, CA
Rating: 4.6/5 stars
iRepair Lab offers both in-store and mail-in repair services, making them a great option for people throughout the Bay Area and across the US. They’re certified professionals with cutting-edge tools.
What We Like:
- Certified technicians
- Mail-in service available nationwide
- Premium replacement parts
- Data recovery services
- Safe, insured shipping
Best For: Palo Alto locals and anyone in the US who needs reliable mail-in repair services.
9. iTECH N TALK (Fremont)
Location: 39164 Paseo Padre Parkway, Fremont, CA 94538
Phone: (510) 396-0505
Rating: 4.5/5 stars
iTECH N TALK provides budget-friendly solutions with experienced technicians. They also offer prepaid no-contract wireless plans, making them a one-stop shop.
What We Like:
- Budget-friendly pricing
- Wireless plans available (as low as $15/month)
- Years of experience
- Quality parts guarantee
Best For: Fremont customers looking for affordable repairs and wireless plans.
10. uBreakiFix (Multiple Locations)
Locations: San Jose, Fremont, and other Bay Area cities
Rating: 4.3/5 stars
uBreakiFix is a national chain with multiple Bay Area locations. They’re an authorized Samsung repair provider and Apple-certified for certain repairs.
What We Like:
- Multiple convenient locations
- National chain reliability
- Authorized Samsung repairs
- Free diagnostic testing
- Lifetime warranty on repairs
Best For: Those who prefer national chains with standardized pricing and multiple locations.
How We Ranked These Shops
We evaluated each iPhone repair shop based on:
- Customer Reviews: Overall ratings and consistent feedback quality
- Pricing Transparency: Clear, upfront pricing without hidden fees
- Turnaround Time: Speed of service and availability
- Service Quality: Parts quality, workmanship, and warranty
- Convenience: Location, hours, mobile service options
- Experience: Years in business and technical expertise
- Honesty: Track record of fair dealings and accurate diagnoses
Why Cellular City Phone Repair Earned the #1 Spot
While all these shops offer quality iPhone repair, Cellular City Phone Repair stands out for several reasons:
1. Genuine Honesty in Action
Multiple customer reviews specifically mention being charged nothing when a simple fix solved the problem, or being charged far less than expected. Felipe’s story about the “bent wire” that cost nothing to fix isn’t an isolated incident. This level of integrity is rare in any repair industry, let alone one where customers often feel vulnerable and uninformed.
2. Game-Changing Pickup & Delivery Service
In 2026, convenience matters more than ever. Cellular City’s new same-day pickup and delivery service means you don’t have to rearrange your schedule, find parking, take time off work, or sit in a waiting room. They come to you, diagnose on-site, provide an upfront quote, and handle the rest. No service fee. Same pricing as in-store.
3. Two Decades of Local Trust
Twenty years serving the same community speaks volumes. They’ve built their reputation entirely on word-of-mouth and honest service, not aggressive marketing or flashy promotions. In an industry where shops come and go, that longevity signals something special.
4. Consistent Quality Across Years
Reviews from 2021, 2023, and 2024 all tell the same story: fast, professional service with quality parts and fair pricing. That consistency is remarkably hard to find. Many shops start strong but cut corners as they grow. Cellular City hasn’t.
5. No Hidden Fees or Surprises
The price you’re quoted is the price you pay. No diagnostic fees. No service charge for pickup. No “we found additional problems” upsells. Just straightforward, honest business.
Understanding Common iPhone Repair Issues
Before you book your repair, it helps to understand what you’re dealing with. The most common iPhone problems include:
Curious about which iPhone models have the most issues? This Reddit discussion explores the most problematic iPhone models according to users.
Cracked Screens
The most frequent issue. Modern iPhones use OLED displays that are expensive but deliver superior quality. Make sure your repair shop uses quality replacement screens, not cheap aftermarket parts. For more detailed information, read our guide on cracked phone screens from a San Leandro expert.
Watch this helpful video on common iPhone repair mistakes to avoid.
Battery Drain
If your battery health is below 80%, it’s time for a replacement. Any reputable shop can handle this in under an hour.
Charging Port Issues
Often caused by lint buildup. Sometimes a simple cleaning fixes it (and honest shops like Cellular City won’t charge you for this). Other times, the port needs replacement.
Water Damage
Time is critical. The faster you get professional help, the better your chances of recovery. Don’t put your phone in rice. Take it to a qualified technician who can properly clean and dry internal components.
Ghost Touch / Unresponsive Screen
Usually indicates screen damage or a loose connection. Requires proper diagnosis to determine if it’s a screen issue or something deeper.
For a more detailed breakdown, check out this guide on common iPhone repair problems.
Tips for Choosing an iPhone Repair Shop
Before you book your iPhone repair, keep these tips in mind:
Want to learn more about what to look for? Watch this guide on choosing the right iPhone repair service.
Ask About Parts Quality
Not all replacement screens are equal. Ask if they use OEM (Original Equipment Manufacturer), refurbished OEM, or aftermarket parts. OEM and refurbished OEM are best.
Check the Warranty
A good repair shop stands behind their work. Look for at least a 30-day warranty on parts and labor. Cellular City and several others on this list offer this as standard.
Get a Written Quote
Always get pricing in writing before agreeing to any repair. Reputable shops provide this without hesitation.
Avoid Mall Kiosks
As multiple customers have noted, mall kiosks often use low-quality parts and may not stand behind their work. Stick with established shops that have been in business for years.
Read Recent Reviews
Check Google, Yelp, and other review sites for recent feedback. A shop that was great two years ago might have changed ownership or quality standards.
Ask About Turnaround Time
If you need your phone quickly, make sure the shop can meet your timeline before leaving your device. Most screen and battery repairs can be done in under an hour.
Consider Mobile Service
If you’re busy or can’t easily get to a shop, mobile repair services like Cellular City’s pickup and delivery can be game-changers. Just make sure there’s no hidden service fee.
Trust Your Gut
If a shop feels pushy, won’t answer your questions clearly, or makes you uncomfortable, go elsewhere. There are plenty of honest options in the Bay Area.
Bay Area iPhone Repair: Location Matters
The Bay Area is geographically spread out, so location matters when choosing a repair shop:
East Bay (Oakland, San Leandro, Fremont, Hayward):
Cellular City Phone Repair, iPhone Repair Squad, BigFoot Repair, and Phone Repair Shack all serve this area well.
Peninsula (Palo Alto, San Mateo, San Bruno):
Fast Repair, ITECHS Mobile, and iRepair Lab cover this region.
South Bay (San Jose, Milpitas, Cupertino):
Phone Repair Shack, uBreakiFix, and ITECHS Mobile serve Santa Clara County.
San Francisco:
ITECHS Mobile and several smaller shops serve the city proper.
Mobile Service Available:
Cellular City Phone Repair (East Bay) and ITECHS Mobile (Peninsula/SF) both offer mobile repair, eliminating location concerns entirely.
Frequently Asked Questions
Q: Does Cellular City Phone Repair really offer pickup and delivery with no service fee?
A: Yes. Cellular City offers same-day pickup and delivery service in San Leandro, San Lorenzo, and Hayward with no service fee or trip charge. You only pay for the actual repair if you decide to proceed. Their pricing is the same whether you visit their shop or they come to you.
Q: How much does iPhone screen repair cost in the Bay Area?
A: Prices vary by model and shop, but typically range from $80-$200 for most iPhone screens. Cellular City Phone Repair is known for fair, competitive pricing—multiple customers have reported paying $100 less than expected. Always get a written quote before agreeing to any repair.
Q: Can iPhone repair shops fix water damage?
A: Many shops, including Cellular City, offer water damage assessment and repair. However, success depends on how quickly you act and the extent of damage. Don’t put your phone in rice, bring it to a professional immediately. Cellular City has over 20 years of experience with water damage cases.
Q: What’s the difference between Cellular City and other Bay Area repair shops?
A: Cellular City stands out for their honesty. Multiple customers report being charged nothing when simple fixes solved their problems. They also offer same-day pickup/delivery (unique in the East Bay), have 20+ years of local reputation, maintain a 4.9-star rating from 350+ reviews, and their owner James is frequently praised by name for transparency and skill.
Q: How long does iPhone repair take at most Bay Area shops?
A: Most screen and battery repairs take 30 minutes to 1 hour at shops like Cellular City Phone Repair, iPhone Repair Squad, and BigFoot Repair. More complex repairs may take 2-4 hours or require overnight service. For pickup services, Cellular City can often complete same-day repairs depending on the issue and parts availability.
Cellular City Phone Repair is the Number 1 iPhone Repair Shop in the Bay Area
The Bay Area has dozens of iPhone repair options, but quality and trustworthiness vary dramatically. Whether you choose Cellular City Phone Repair for their unbeatable combination of honesty, experience, and new pickup service, or another shop on this list, make sure you’re working with a reputable business that stands behind their work.
For East Bay residents, Cellular City’s combination of 20+ years of proven service, genuine honesty, and game-changing pickup/delivery option makes them the clear choice. Their track record speaks for itself.
But if you’re in San Francisco, Oakland, Palo Alto, or elsewhere in the Bay Area, several other shops on this list offer excellent service as well.
Need iPhone repair in San Leandro, San Lorenzo, or Hayward?
Call Cellular City Phone Repair at (510) 706-7092 or book your pickup appointment online.
Don’t let a broken iPhone disrupt your day. With same-day pickup service, you can get your device fixed without ever leaving your home or office.